Get the correct way of updating the firmware following its stages
Steps of Update:
- .Check software version of your device**
- .Download device software and Update SOP (From “Manual” Item)
- .Only apply to same SKU update, Example: WW->WW, CN->CN,
- .Software update cannot transfer the software SKU and downgrade the software version.
- .Wrong SKU may cause update failure, please update the same SKU version only.
*How to know the device model?
Path: Settings->About-> Model number
**How to know the device software version?
Path: Settings->About-> software information->Build number
***System upgrade may cause part of data missing, please buckup your important data before system upgrading.